our medical equipment is delivered the same day that it is ordered
to the location requested by the patient. Oxygen equipment takes top
priority in our delivery schedule.
Medox Healthcare has
its own service center. Equipment is repaired and serviced by a team
of factory-trained technicians. When products are under warranty,
Medox Healthcare will provide a temporary replacement until the
repair is completed.
Routine checks are done in the
patients home on the oxygen concentrators as a means of problem
preventions. Strict maintenance schedules are followed and recorded.
If for any
reason the patient feels something is not operating correctly we
have a 24 hour On-Call Emergency service that will promptly solve
the problem and ensure patient comfort and safety.